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KCS in Action: Building Radar Charts

Thursday, December 12, 2019, 10:00 AM

Join Russ Brookes from Avaya for an overview of radar charts, including: Their value as a coaching tool How he uses them at Avaya How to build your own For more on radar charts, see Technique 7.3 in the KCS v6 Practices Guide.  As always, there will be time for questions and discussion.     KCS is a registered service mark of the Consortium for Service Innovation.

Tickets: https://www.eventbrite.com/e/kcs-in-action-building-radar-charts-registration-74307601035?aff=aff0eventful

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Pacific, MO

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